Boo! Customer experience facts that can be frightening

In the world of instant gratification, if your customer says ‘trick or treat’ you give them a treat. Always give them a treat. 

On this hallowed evening, consider some of these scale-tipping, jaw-dropping, jump out and scare you figures that should ward off any evil-doers or naysayers. 

This is no guise but straight-forward industry insights that reveal delighting and doing customer experience right should be a business priority. 

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